Shipping policy

Due to COVID-19 precautions, shipping carriers are experiencing delays across the world. Please allow additional time for your Lamoonla package to arrive. We thank you in advance for your understanding, and please know that we are so grateful for your business. 
You can always contact us for any question at support@lamoonla.com. We always try our best to help you:)

 

 

SHIPPING DESTINATIONS

  • We ship worldwide for FREE!❤️

     

    PROCESSING TIMES

    • After your payment is verified, most orders are processed and shipped within 2-5 business days of purchase.

       

      SHIPPING INFO

      • For most products are shipped from our warehouses or partners in Asia
      • Some products may ship from our US fulfillment centers.
      • Items may be shipped from different workshops or warehouses
      • During holiday periods such as Christmas and New Year, processing and delivery may be delayed due to the increased volume of packages in the postal system and/or our warehouse partners closing for the holidays.  

      SHIPPING TIMES

      Region Shipping Times (Business Days)
      United States, 
      Canada
      12 ~ 25
      United Kingdom, Australia, France, 
      Germany, Greece, Italy, Malaysia, 
      South Korea
      12 ~ 25
      Belgium, Brazil, Japan, Mexico, 
      Russia, Spain, Singapore, 
      Turkey
      15 ~ 35
      Other Countries  15 ~ 35

       

      There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

       

      TRACKING NUMBER INFO

      • For most of our shipping methods, we make our best effort to provide tracking information so that you can observe the progress of your shipment.
      • Depending on the shipping method used, tracking information will automatically become available via email. Some orders may not automatically generate shipping information.
      • In some cases it can take some business days for the shipping company to update their system to reflect the progress of your shipment.

       

      LOST & STOLEN PACKAGE

      • Please note that Lamoonla is not responsible or obligated to replace or refund packages delivered to the address provided at checkout. 
      • Please make sure to double check you have input the correct address in your initial order. If your address and information is correct, please check with your local post office.

       

      If your have any question please feel free to support@lamoonla.com and we will do our best to reply within 24 hours :)