Soak your hand in warm water for 10 minutes then gently peel them off.
However, this does not mean that your nail wraps can drop off easily while bathing. The nail wraps don't usually drop off by itself with water unless you try to peel them off.
Lamoonla is passionate about ingredient safety and have selected the safest for our nail wraps.
All Lamoonla products are toxin free and vegan. We do not include any animal or animal-derived ingredients in our products. They are safe for use on children but parental supervision is required.
Due to COVID-19 precautions, shipping carriers are experiencing delays across the U.S. Please allow additional time for your Lamoonla package to arrive. We thank you in advance for your understanding, and please know that we are so grateful for your business.
After your payment is verified, most orders are processed and shipped within 1-2 business days of purchase.This does not include weekends or holidays.(All orders placed on the weekend will be processed on the following Monday.)
US ORDERS
Standard Shipping(3 ~ 5 business days after fulfillment)
We offerFree standard shipping will be included on all orders $30.00+
Expedited Shipping(2 ~ 3 business days after fulfillment).
INTERNATIONAL ORDERS
Standard Shipping (7 ~ 21 business days after fulfillment)
All international shipping rates will be calculated by weight and are automatically calculated by USPS.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
For most of our shipping methods, we make our best effort to provide tracking information so that you can observe the progress of your shipment.
Depending on the shipping method used, tracking information will automatically become available via email. Some orders may not automatically generate shipping information.
In some cases it can take some business days for the shipping companyto update their system to reflect the progress of your shipment.
Unfortunately, we are unable to cancel orders once it confirmed. To prevent this, please review your shopping cart before check out.
Please note that Lamoonla. is not responsible or obligated to replace or refund packages delivered to the address provided at checkout. Please make sure to double check you have input the correct address in your initial order.
If you are unhappy with our nail wraps, you can return the item(s) to us within 14 days upon receipt for a refund or exchange, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it,unused, unopened, undamaged and in its original packaging. You’ll also need an email receipt or other proof of purchase.
Our policy lasts 14 days after your order has been delivered. If 14 days have gone by since your product(s) were delivered, we can’t offer you a refund or exchange.
To start a return, please contact us atsupport@lamoonla.com with the subject" Returns" and include your order number, name and the reason for return.
If your return is accepted, we’ll provide with instructions on how and where to send your package.Items sent back to us without first requesting a return will not be accepted.
Please note that customers are responsible for shipping costs of returned items.
